The CRM screen looked like a spreadsheet with entries made that all looked the same. Written on every line was, "Called, Left Message, no...

The training meeting had ended. Like so many sessions before, it was billed as sales training when in fact it had been product training....

50, 40, 30, 20 … it seemed like it was never going to get there, but finally there was that familiar thump, touchdown. I was a little...

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